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  • What should I do if my order hasn't been delivered yet?
    Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. You’ll be able to get the latest updates on your order by sending an email to
  • How does your UK Next Day Delivery service work?
    Get free Next Day Delivery when you spend £40 or more - just enter the code NEXTDAY at the checkout. Delivery is on the next day (Monday-Sunday) if ordered by 2 pm
  • How does your UK Standard Delivery service work?
    Standard Delivery is within 5 working days* from the moment you submit your order. Delivery is Monday to Friday and Sunday (excluding Public Holidays).
  • How does the MOZINO delivery service work in the UK?
    We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion, and we use a large network of couriers to deliver goods. Rest assured! your order will be delivered at within the timeframe you request
  • Can I track the delivery of my order?
    If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email from our warehouse once your order is on its way.



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