Question 1

What should I do if my order hasn't been delivered yet?

Accepted Answer

Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. You’ll be able
 
to get the latest updates on your order by sending an email to orders@mozinoclothing.com

Question 2

How does your UK Next Day Delivery service work?

Accepted Answer

Get free Next Day Delivery when you spend £40 or more - just enter the code NEXTDAY at the checkout. Delivery is on the next day (Monday-Sunday) if ordered by 2 pm

Question 3

How does your UK Standard Delivery service work?

Accepted Answer

Standard Delivery is within 5 working days* from the moment you submit your order. Delivery is Monday to Friday and Sunday (excluding Public Holidays).

Question 4

How does the MOZINO delivery service work in the UK?

Accepted Answer

We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion, and we use a large network of couriers to deliver goods. Rest assured! your order will be delivered at within the timeframe you request

Question 5

Can I track the delivery of my order?

Accepted Answer

If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email from our warehouse once your order is on its way.

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