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DELIVERY AND RETURNS

SHOP WITH PEACE OF MIND.

DELIVERY

Next-Day Delivery 

£10.00

 

  • Delivery is Monday to Sunday (not including public holidays). 

  • Place your order by 15:00 Monday-Friday  to get it the next day. 

  • Cut-off times may change during busy periods 

 

Precise Delivery 

£7.95 

  • Delivery is Monday to Friday (UK Mainland) 

  • Choose a delivery day up to 10 days in advance 

Note: Subject to placing your order before specific cut-off times. Details available in checkout. 

NEED MORE INFORMATION? 

See our FAQ 

RETURNS & EXCHANGES

EXCHANGE

To request an exchange please send an email to contact@mozinoclothing.com and we will send over an exchange form. Please print and write on the return form the reason for the exchange and the item you would like to exchange with.  This form would need to be placed in your return package and scanned over to contact@mozinoclothing.com along with proof of postage and trace information. 

You can exchange items for something of the same value or more, or the order can be sent back to Head Office the next working day for a refund to be processed.

 

We do not provide free returns for unsuitable items. Items that have been washed and become faulty after the purchase are not exchangeable.

Please return items in a saleable, unworn, and undamaged condition in its original packaging within 14 days of receiving.

 

We require the parcel to be sent by recorded delivery, as there is an electronic track & trace available.

Once we have received the parcel for exchange it will be processed. A confirmation e-mail will be sent once your return. Please be advised all exchanges can take up to 14 working days.   

Please retain the proof of posting until you receive an exchange. If you have any further queries, please do not hesitate to contact us

REFUND

Here at Mozino we do NOT offer this service.

 

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